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Nondisclosure of Information to a Third Party

Kisakuen (our company) will handle personal information obtained from customers appropriately and will not disclose such information to a third party unless it is necessary to protect our company’s rights or comply with the law, unless disclosure is necessary to protect the safety of customers, employees or property, or unless circumstances make it difficult to obtain a customer’s consent (in the case of sudden illness).

Uses

We collect personal information from customers to use in providing services and information to customers in relation to the sale of our tea products.
We do not use your personal information for any other purpose unless you have given us your explicit consent.
We also request your prior consent when conducting direct mailings or sending mail magazine/product literature.

Your Rights regarding Personal Information

You have the right to obtain a copy of the personal information provided to our company. Upon receipt of such a request, we will follow a routine procedure and adhere to the applicable laws and regulations in order to comply with a customer’s request to release their private information.
If an error occurs in personal information that has been provided, a customer has the right to request that the error be corrected. A customer also has the right to request that we remove their personal data.
We promise to promptly make the necessary correction or deletion in order to maintain the most accurate and up-to-date files of personal data.
Kisakuen is committed to providing a prompt and appropriate response to all customer complaints regarding the handling of personal information, and in the event that it is determined that an error or violation has occurred, we will take the necessary corrective measures.

Compliance with Applicable Laws and Regulations

Kisakuen makes every effort to protect against and remedy any unauthorized access, loss, damage, alteration or leakage of personal information that we collect from customers and has devised reasonable security measures to ensure such protection.
We also comply with laws and regulations and other standards pertaining to the protection of personal information.

Inquiries regarding Your Personal Information

Please contact us if you believe that our company has not adhered to this Privacy Policy, or for any other questions regarding the personal information that we have collected from you.